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The 10 free minutes can be redeemed via the hvv switch App. To do this, just copy the coupon code displayed and paste it into the hvv switch App under the menu item "Coupons".
 Please remember that you must have registered a valid payment method in the App. You can find all you need to know about this <a href="https://www.hvv-switch.de/en/faq/how-can-you-manage-your-method-of-payment/">here</a>.

Where and how can I use my 10 free minutes for Voi?

If the booking price exceeds the value of the coupon because you have travelled longer, the difference will be settled via the method of payment which you have registered in the
 hvv switch App. If you haven't registered a method of payment, you can do it now under the menu item "Your payment details" in the App.

What happens if I ride for longer than 10 minutes?

The free minutes expire and can not be used for further rides.

What happens with free minutes I haven't used?

No, the free minutes are only for you and are not transferable.

Can I pass on my free minutes to my friends?

You can download the hvv switch App free of charge in the <a href="https://apps.apple.com/app/id1489283392">App Store (iOS)</a> and the <a href="https://play.google.com/store/apps/details?id=de.hochbahn.hvvswitch">Play Store (Android)</a>.

Where can I get the hvv switch App I need?

Voi is the smart way to get around in Hamburg: rent an e-scooter or e-bike and you can travel around the city in an environmentally responsible way and reliably at any
 time. Just a single click on your smartphone will start the rental and off you go. Perfect for getting to work, going to a cafe or if you want to discover new corners of the
 town. With this modern and sustainable way of getting around, Voi is an interesting partner for hvv Plus.
 
 
 To find out more about our partner, you can also visit their <a href="https://www.voi.com">website</a>.

Our hvv Plus PartnerVoi

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